Legal

Privacy notice

Last updated: October 14, 2026. This is a courtesy translation; in case of any discrepancy, the Spanish version prevails.

1. Data controller

Inveo Inversiones Inmobiliarias, S. de R.L. (“Inveo”), trading as Inveo Inversiones Inmobiliarias, with address at Col. Nueva Santa María, Alcaldía Azcapotzalco, C.P. 02800, Ciudad de México, Mexico, is responsible for processing the personal data you provide, under Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties (the “Law”).

For any matter related to this notice or your data, write to contacto@inveo.mx or call +52 55 5402 7752.

2. Personal data we collect

We collect data when you complete our assessment form, contact us by WhatsApp, email or social media, or provide it in person. Depending on the service, we may process:

• Identification and contact: name, phone, WhatsApp, email and city of interest.
• Investment profile: goals, time horizon, approximate available capital and interest in financing.
• Financial and asset data: income, mortgage or bank loan information, account statements, information on properties you own and, where applicable, outstanding debts or arrears.
• Transaction documents: official ID, CURP, RFC, proof of address, marriage certificate or property regime, and any other documents required by the developer, lender or notary.

Inveo does not collect sensitive personal data. Please do not share such information with us.

Express consent. Financial and asset data is processed only with your express consent, given by ticking the acceptance box on our form or by signing the corresponding document.

3. Purposes

Primary purposes, required to provide our services:

• Contacting you and preparing the assessment and investment or wealth proposal you requested.
• Advising you on searching, analyzing, negotiating, buying, selling, leasing or managing properties.
• Preparing and managing mortgage or financing applications, when you request it.
• Analyzing alternatives to protect a property with outstanding debt, when you request it.
• Preparing transaction documents and following up until completion.
• Managing properties and rentals you entrust to us, and reporting to you.
• Complying with legal, tax and anti-money-laundering obligations.

Secondary purposes, not required for the service:

• Sending you investment opportunities, market information and event invitations.
• Conducting satisfaction surveys and internal statistics.

To opt out of secondary purposes, email contacto@inveo.mx with the subject “Secondary purposes”. This will not affect the services you requested.

4. Data transfers

To fulfil the primary purposes we may transfer your data, only as necessary, to:

• Financial institutions, Infonavit, Fovissste and other lenders, to process financing you request.
• Developers, sellers, buyers or tenants who are counterparties in the transaction.
• Notaries, public brokers and lawyers, to formalize transactions.
• Competent authorities, when required by law.

Any other transfer will require your prior consent. We also rely on service providers (such as web hosting, email and messaging) that process data on our behalf and only under our instructions.

5. ARCO rights and withdrawal of consent

You may access, rectify, cancel or object to the processing of your data (ARCO rights), and withdraw your consent. Send your request to contacto@inveo.mx including your name and contact details, a copy of your official ID (or your representative’s ID and proof of representation), a clear description of the data and the right you wish to exercise, and any document that helps us locate your data. We will respond within the time limits set by the Law.

6. Limiting use or disclosure

You may ask us to stop sending you communications by emailing contacto@inveo.mx; we will add you to our internal exclusion list. You may also register with PROFECO’s Public Registry to Avoid Advertising (REPEP).

7. Cookies

Our site may use first- and third-party cookies (such as Google Analytics and Meta) to measure visits and improve your experience. They are only activated if you accept them in the site’s cookie notice. You can change this at any time through your browser settings or the “Cookie preferences” link below.

8. Changes

We will publish any changes to this notice at inveo.mx/aviso-de-privacidad, stating the date of the last update.

9. Authority

If you believe your right to personal data protection has been violated, you may contact the competent authority, currently Mexico’s Secretaría Anticorrupción y Buen Gobierno.